Help Center

All our draws are conducted in full compliance with gaming regulations and are overseen by the Alberta Gaming, Liquor and Cannabis Commission (AGLC). We use verified random number generation methods, and all draws are witnessed and documented. Results are publicly posted and winners are notified immediately.

Your tickets are assigned instantly upon successful payment. You'll receive an email confirmation within minutes containing your unique ticket numbers, purchase receipt, and entry details. You can also view your tickets anytime by logging into your account.

We accept all major credit cards including Visa, Mastercard, and American Express. All transactions are processed through secure, encrypted payment gateways to ensure your financial information is completely protected.

Winners are contacted directly via the email address and phone number provided during registration. We make multiple attempts to reach winners. Additionally, all winning ticket numbers are posted on our website. Winners have a specified time period to claim their prize as outlined in the official rules.

Yes, you can purchase tickets as a gift. However, the account holder who makes the purchase will be considered the official entrant. If those tickets win, the prize will be awarded to the account holder, who can then gift it to the intended recipient.

All proceeds from ticket sales support important charitable causes. After prize costs and operational expenses are covered, the remaining funds go directly to our beneficiary organization. This allows you to support meaningful work while having a chance to win amazing prizes.

Participants must be 18 years of age or older and residents of Alberta, Canada. Valid identification may be required to claim prizes. Employees of the operating organization and their immediate family members are not eligible to participate.

All ticket sales are final. Once tickets are purchased and numbers are assigned, they cannot be refunded, exchanged, or transferred. Please review your purchase carefully before completing your transaction.